Reference #241: The First 90 Days
The best way to lead change depends on the situation. After identifying the most important problem, you need to assess whether the organisation is ready to change — in which case a plan-then-implement approach will work well — or whether you need to engage in collective learning.
For change to succeed, you need several supporting pillars in place. If one doesn't exist, you must establish it before moving to the next pillar. They are as follows:
- Awareness: a critical mass of people are aware of the need for change.
- Diagnosis: you know what needs to be changed and why.
- Vision: you have a clear and compelling vision and strategy.
- Plan: you have the expertise to create a detailed plan.
- Support: you have sufficiently powerful alliances to support implementation.
Watkins. The First 90 Days, 2013. (132-134)