Reference #456: Organizational Culture and Leadership

Effective dialogue requires suspension by its participants. This is enabled through rules imposed by the conversational process: not interrupting, talking to the campfire fire rather than to each other, limiting eye contact, and starting with a "check-in".

Checking in involves each member sharing with the group something about their mental state, motivations, or feelings. This ensures everyone has made an initial contribution to the group. In doing so, they have helped create the group.


Schein. Organizational Culture and Leadership, 2017. (112)

← PreviousNext →