Reference #509: The Five Dysfunctions of a Team
Organisations fail to achieve teamwork because they fall into five natural pitfalls. Lencioni calls these the five dysfunctions of a team. Each dysfunction builds upon the former. They are as follows:
- Absence of trust
- Fear of conflict
- Lack of commitment
- Avoidance of accountability
- Inattention to results
Lencioni. The Five Dysfunctions of a Team, 2002. (187-189)