Reference #511: The Five Dysfunctions of a Team
The "five dysfunctions of a team" model can be inverted to see how members of a cohesive team behave:
- They trust each other.
- They engage in unfiltered conflict around ideas.
- They commit to decisions and plans of action.
- They hold each other accountable for delivering against those plans.
- They focus on the achievement of collective results.
Lencioni. The Five Dysfunctions of a Team, 2002. (189-190)