Reference #89: How Netflix Reinvented HR
Culture mismatch is a common issue when trying to instil a company's culture. It is particularly common in startups; the desire for both casualness and high-performance creates conflict.
The mismatch occurs when the values and behaviours that are being modelled do not align with a company's stated values. This is especially true when exhibiting the latter is not rewarded.
McCord. How Netflix Reinvented HR, 2014. Reprinted in Reinventing HR, 2019. (28)